Refund policy

At Good Weird Stuff, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns

We offer a 10-day return policy, which means you have 10 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

  • Be unused and in the same condition as received.

  • Be returned in its original packaging with all original accessories (if applicable).

  • Be accompanied by proof of purchase, such as your order confirmation or receipt.

Returns are accepted only if:

  • The item is damaged upon delivery.

  • The item is defective or not functioning as intended.

  • You receive an incorrect item.

To request a return, please email us at goodweirdstuff@gmail.com with your order number, a brief description of the issue, and a clear, unedited unboxing video showing the package being opened from the beginning. This video is required to verify claims related to damaged, defective, or incorrect items. Unfortunately, we may not be able to process return or refund requests without a valid unboxing video.

If your return request is approved, we'll provide you with instructions on how and where to send your package.

Return Address:

Good Weird Stuff
#112, Flock Sector 40
Near Huda Market, Mohyal Colony
Gurugram, Haryana 122003
India

Please note that returns sent without first contacting us and receiving return instructions will not be accepted.

If you have any questions regarding returns, feel free to reach out to us at goodweirdstuff@gmail.com.


Damaged, Defective or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery by emailing goodweirdstuff@gmail.com along with:

  • Your order number.

  • A clear, unedited unboxing video.

  • Photos of the damaged, defective, or incorrect product (if requested).

Once we verify the issue, we'll arrange a replacement or refund, as applicable.


Items Not Eligible for Return

We do not accept returns or refunds for:

  • Products that have been used, worn, washed, or altered.

  • Returns requested after the 10-day return period.

  • Items without proof of purchase.

  • Claims of damage or missing items without a valid unboxing video.

  • Change of mind or personal preference.

  • Incorrect size, color, or variant selected by the customer.

  • Gift cards.

  • Items marked as Final Sale or purchased during clearance or promotional sales.

  • Personalized or custom-made products.


Refunds

Once we receive and inspect the returned item, we'll notify you by email regarding the status of your refund.

If your refund is approved, it will be processed to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process and reflect the refund in your account.

If more than 15 business days have passed since your refund was approved and you still haven't received it, please contact us at goodweirdstuff@gmail.com.